Privacy Policy

1. General Provisions

MSmart values the privacy of its users and is committed to protecting the security and confidentiality of personal data. This Privacy Policy applies to:

• visitors to the MSmart website;
• registered users;
• organizations creating business accounts;
• users who create and manage QR menus;
• all individuals who use services through the website.

By using the MSmart website, you acknowledge that you have read this Privacy Policy and agree to its terms.

2. Features of the Services Provided by MSmart

MSmart provides digital QR Menu solutions that enable businesses to create, manage, and update digital menus. Users can:

• create digital QR menus;
• add and manage products or menu items;
• upload images, descriptions, and other information;
• manage prices and categories;
• create multiple QR codes;
• apply individual settings for each QR code;
• use the administrative dashboard;
• access statistical and analytical data.

During these processes, MSmart may process both the information required to create an account and the technical and analytical data generated through the use of its services.

3. Information We Collect

We may collect the following categories of information.

3.1. Information Provided by the User

When registering on the website or using our services, we may collect:

• first and last name;
• company or organization name;
• email address;
• phone number;
• account login credentials;
• payment or subscription-related information, where applicable;
• any other information voluntarily provided by the user.

3.2. Business Information Added by Users

Through MSmart, users may add information related to their business, including:

• product or menu item names;
• product descriptions;
• photographs or images;
• prices;
• categories;
• branding materials;
• QR menu design settings;
• other content.

The user or organization that uploads such information is the owner of that data and is responsible for ensuring its compliance with applicable laws and regulations.

3.3. QR Menu Data

MSmart may process information necessary for the operation of QR menus, including:

• information about generated QR codes;
• QR menu settings;
• associated content;
• QR menu view statistics.

If a user creates multiple QR codes, they may be managed under a single account while maintaining a unified data structure.

3.4. Technical Information

When using the website, the following information may be collected automatically:

• IP address;
• device type;
• operating system;
• browser type;
• language preferences;
• time of access;
• pages visited;
• system usage activity;
• technical error logs.

This information is used to operate the website, maintain security, and improve our services.

4. Purposes of Data Use

MSmart uses the collected data for the following purposes:

• creating and managing user accounts;
• providing services;
• ensuring the operation of QR menus;
• storing content created by users;
• providing technical support;
• processing user requests;
• improving website performance;
• developing new features;
• conducting usage statistics and analytics;
• ensuring security;
• preventing unauthorized activities.

5. Data Analytics and Statistics

The MSmart administrative dashboard may include data analytics tools. These tools may be used for:

• evaluating QR menu usage activity;
• understanding customer interests;
• analyzing content effectiveness;
• improving service quality;
• supporting business decision-making.

Analytical data may be presented in aggregated or statistical form and is not used to restrict users' rights.

6. QR Code Customization Settings

MSmart allows businesses to manage multiple QR codes within a single account. For example:

• for different tables;
• for different hotel rooms;
• for different branches;
• for different areas or services.

Within individual QR menus, users may hide certain products, display specific sections, or apply different content. These actions do not affect other QR menus, and all information is stored within a single management system.

7. Data Storage

MSmart stores data for as long as necessary for:

• providing services;
• maintaining contractual relationships;
• complying with legal requirements;
• ensuring security.

Users may contact us with requests regarding the storage or deletion of their data.

8. Data Sharing with Third Parties

MSmart does not sell or provide users' personal data to third parties. Data may only be shared in the following cases:

• with the user's consent;
• when required by applicable law;
• upon lawful requests from authorized government authorities;
• with trusted technical service providers when necessary for the operation of the service.

Such partners are required to maintain the confidentiality of the data.

9. Cookies and Similar Technologies

MSmart may use Cookies technologies for:

• ensuring the proper operation of the website;
• storing user preferences;
• improving security;
• collecting statistical information.

Users can manage the use of Cookies through their browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect data. These measures include:

• access control;
• data protection mechanisms;
• continuous security monitoring;
• system improvements.

Despite implementing all necessary measures, no method of internet transmission can guarantee absolute security.

11. User Responsibilities

Users are responsible for the information they add to the MSmart website. Users agree to:

• provide accurate information;
• not upload content that violates applicable laws;
• not infringe upon the rights of third parties;
• maintain the confidentiality of their account login credentials.

12. User Rights

Users have the right to:

• receive information about their personal data;
• correct inaccurate data;
• request deletion of their data;
• restrict data processing;
• contact us with questions regarding the use of their data.

13. Changes to the Privacy Policy

MSmart may periodically modify or update this Privacy Policy. Changes will be published on the website and will become effective from the moment of publication. Users are encouraged to review this document periodically.

14. Contact Us

For questions regarding privacy, personal data, or services, you may contact us using the details on our Contact page. MSmart values the trust of its users and is committed to responsibly processing, storing, and protecting the provided data.